| At CIFT, we recognise that responsive support is a key factor affecting take-up of e-Learning enterprise-wide; the delivery of an e-learning system that provides solutions for training managers, not additional problems, requires a commitment to responsive support. |
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| At CIFT, we identify "implementation support" as one of our strengths and, to prove it, have aligned our business model around this very essential service. What this means to our clients is that they can now focus on the more strategic issues of the training effort, rather than the mundane ones affecting usage or password re-sets. |
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| In addition, we provide an extensive set of self-help interfaces to create, view and download reports; re-set and email password or other reminders via email; communicate with registered users; monitor specific user progress in real-time; view daily access and test logs; restrict / allow user learning access; and many more such features that make administrative tasks a breeze even for significantly large and geographically diverse learning populations.
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| We work as your fully-integrated external partner, providing complete support for your classroom and online instructional needs - you connect directly with your project manager and/or account manager who deals with all your challenges and requirements from concept to delivery and follow-up. |
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